Talk to people who know loaders

Contact SDLG Field, Parts & Application Teams

Warm, practical guidance for contractors sizing wheel loaders and support fleets — not a blank form on an empty page.

Field-service Hotline

24/7 dispatch for contracted quarry and highway fleets · target < 18h MTTR

+1-800-735-4544

Application Engineering

Bucket class reviews, fuel maps, Tier 4 Final packs · reply within 24 hours

[email protected]

Spare Parts Hub

22 regional warehouses for pins, filters, undercarriage and axle kits

Lookup a Part
Map illustration of SDLG regional parts hubs

Visit or call a regional hub

When you write, include operating weight class, target bucket capacity (m³), whether breakout force or dump height is the limiting factor, and if Tier 4 Final aftertreatment is mandatory on your permit. Those four details let application engineering skip a round of clarifying emails.

  • HQ plant correspondence: Heavy Equipment Park, Global Export Desk
  • Hours: Mon–Fri 06:00–22:00 · Sat 08:00–16:00 (local hub time)
  • Parts focus: undercarriage kits, final drive seals, hydraulic return filters, Z-bar pins
  • Social: LinkedIn · YouTube · dealer locator updates

Field-service dispatch prioritizes contracted quarry-belt fleets first, then highway night windows, then building-pad rentals. If your site is more than four hours from a hub, say so — we may stage a pin-and-filter kit before the FSE travels.

Send specs to our field team

Use the two-column inquiry form for company, country, equipment class and duty-cycle notes. This page layout stays wide and informational — the compact modal elsewhere is reserved for quick quotes from product cards.

If you already know bucket capacity (m³) and operating weight class, paste them in the message field with haul-road kilometers and shift length. Application engineering can then return a shortlist with breakout force and dump-height assumptions instead of a generic brochure pack.

  • Company / country
  • Phone / email
  • Equipment class / fleet size
  • Message with site workflow